Step 1: Install monitoring app on the device
In order to start monitoring all the activities on the target device including Viber messages, you have to install the monitoring app on the target device manually. Because of the operating system limitations on Android and iOS devices, it is not possible to install the app remotely. The whole installation process takes only few minutes and for that you have to have physical access to the device. Depending on the monitoring app you choose, follow installation steps provided by the vendor.
Step 2: Configuration
After installing monitoring app on the target device, you have to configure it. Amazingly you don’t have to do that while having the device on you but you can control and configure the device from the web portal company provides at the time of purchase. That web portal allows users to change the configuration and settings of the app remotely and users can select which features they want to activate and what information they need from the target device. In this case, all you have to select is Viber Monitoring.
Turning other features on or off doesn’t make a difference on the primary functionality you want so feel free to enable other useful features like GPS tracking if you want.
Step 3: Using the web portal
The company provides URL and credentials so you can secure login to the web portal in order to access all the information. The monitoring app and software gathers the required information on the target device and sends it to the company’s server where you can access that anytime and from anywhere you want. From the same web portal you can see other features like GPS maps and locations. In other words, the web portal provides the fully functional command centre to control the target device.